1) How do I create my own profile?

Click on the sign up link in the menu on the right hand side. Fill in your basic information and the system will send you a confirmation e-mail. Click on the activation link in this e-mail and follow the steps to complete your profile.

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2) How do I contact other members?

To contact other members, you must become a Premier Member. When you are logged in as a Premier Member, the member's contact button (located below their profile picture) will open a pop-up message window. After completing your message, an e-mail will be sent to the member to notify them they have a new message at BandMix.com. All members (free and Premier) can read their messages

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3) How do I become a Premier member?

You can become a premier by logging into your account and clicking on 'upgrade account'

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4) What does this site do for me?

This site allows an easy way to meet other musicians and bands with similar interests and style.

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5) What is the calendar feature?

The calendar feature allows premier members to add events to their profile.

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6) How do I upload audio/video?

In your account area, you can click on the Audio/Video button, then select the file from your hard drive and click on the submit button.

The built-in player on your page only supports MP3 files. If you only want to stream your files and restrict downloads, you will need to convert your audio to MP3 format.

Other Formats: We also accept .wav, .mpeg, .aif, .wma, .wmv, .rm. However, these files will have to be made available for download or they will not show up on your page.

Each individual file cannot exceed 15.00MB.

For each file that you upload, you will have the option to allow Streaming and/or Download.

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7) How do I upload music from a CD?

Download or purchase CD ripper software (there are many trial or free programs on the internet) convert your tracks to mp3 or wav files and upload from your hard drive.

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8) How do I add an image?

In your account area, click on the images link at the top. Select a JPEG file from your hard drive and upload it to your account.

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9) How much is a premier membership?

Currently, the pricing for a premier membership is $12.95/1 month, $33.95/3 months, or $89.95/1 year. (CAD)

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10) Can other musicians contact me as a Free member?

Yes, absolutely. You will receive an e-mail stating that you have mail at BandMix.com anytime a member contacts you. You can read your mail by logging into your account and viewing your new messages.

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11) How can I change my account info?

In your account area, click on the 'Edit Profile' link at the top. Make your desired changes and click the update button at the bottom of the page.

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12) Will I automatically be renewed after I upgrade to a Premier Member?

For your convenience, if you signed up after August 3rd, 2005 you will be set for automatic renewal each month or quarter to ensure uninterrupted service.

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13) How do I turn off the Auto-Renew?

Log into your account, click on Account Options, then on Billing Options. Disable this feature and click update.

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14) I didn't receive my activation e-mail, what should I do?

Please contact support and they will manually activate your account.

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15) How can I maximize my responses from the messages I send?

We encourage you to include multiple ways of contacting you in your message (i.e. e-mail address, phone#, etc). We do not allow this information in profiles, but do not filter this in sent messages. Be sure to only include information you feel comfortable giving a near stranger. Also, be sure to make your profile as good as you can, this is essentially your resume for other musicians.

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16) How do I completely remove my listing?

You can remove your listing by logging into your account, clicking on Account Options and then on Decline Service. This will remove your entire profile.

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